Small Number of Water Customers Experienced Billing Issue | Print |

In October 2017, a rate increase took effect for Fulton County Water and Sewer customers.

Following the issuance of bills for that cycle, Fulton County learned of a billing error that affected approximately 5% of water customers. 

The Finance Department is currently processing refunds or credits to those affected customers, as well as ensuring this problem is corrected on a go forward basis.   

We apologize for the inconvenience to affected customers, who should see a credit on a future bill for the overage.

Please contact our Customer Service representatives with any questions you may have at 404-612-6830.